Customer Interaction Center

Customer Interaction Centeroffers personalized self-service and dedicated Phone Bankers catering to all your banking needs 24 hours a day, all year round, even on Sundays and public holidays.

Convenient and Accessible
Personalized banking from wherever you are - 24 hours a day, 7 days a week

Fast and Simple
Instant banking services providing you the flexibility to bank on your own terms

Safe and Secure
Countrywide access to a variety of products and services using your unique T-PIN through a simple phone call

The Interactive Voice Response system (IVR) offers extensive facilities ensuring greater flexibility, privacy and ease of use. Our Phone Banking Officers are well equipped to guide you on various inquiries and transactions pertaining to your accounts.

Make payments, order demand drafts, stop a cheque or pay your telephone, gas and mobile bills. You can do almost all your banking transactions over the phone, at the push of a button!

Forget about rushing off to the bank during office hours or waiting in queues - switch to banking that’s quick, secure and so very convenient. Use your land line or mobile phone and dial 111-06-06-06 to experience Phone Banking with a difference.