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Financial Services
- Balance transfers (loan accounts & cards)
- BTF bill payments (settlement)
- BTF cash advance
- BTF limit enhancements
- Credit card installment plans
- Credit card payments
- Currency conversion
- Internal transfers
- Issuance of pay orders and demand drafts
- Stop payments of cheques/ release
- Term deposit bookings
- Term deposit encashment
- Term deposit rebooking
- Third party funds transfer
- Utility bill payments
Non-Financial Services
- Account maintenance certificates
- Address/ contact number updates
- Balance certificates
- Bank statement
- Blocking of card
- Cheque book request
- Credit card details and inquiry
- Deposit account details and inquiry
- Duplicate advice request
- Insurance Products details and inquiry
- Interest payment certificates
- Linking and de-linking of accounts
- New account opening
- Tax deduction certificates
- Update of account details
- Zakat deduction certificates
General Inquiry
- Account balance query
- Account modification query
- Application status inquiry
- Branch network inquiry
- Collection and clearing query
- Credit cards inquiry
- Exchange rates
- Information on government securities
- Inward and outward remittance query
- Loan account and overdraft query
- Loyalty programme
- Opening and closing account query
- Products information
- Remittance inquiry
- Schedule of bank charges
- Transaction details query
Other Services
- T-PIN Generation
- SMS PIN Generation
- ATM PIN Generation
- PIN Change
For more infromation about our products and services, please call our Customer Interaction Centre at 111-06-06-06
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