| Customer services |
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| Press 1 for Credit
Card services |
Press 1 - For balance inquiry
Press 2 - For payment inquiry
Press 3 - For Credit Card bill payment
Press 4 - For Utility Bill payment using your Credit Card
Press 5 - For transaction details
Press 6 - For Perfect Rewards inquiry
Press 7 - For a statement request |
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| Press 2 for Deposit
Account services |
Press 1 - For balance inquiry
Press 2 - For transaction details
Press 3 - For Funds Transfer
Press 4 - For a statement request
Press 5 - For a cheque book request
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| Press 3 for Loan Account
services |
Press 1 - For BTF Services
Press 1 - For available BTF limit
Press 2 - For outstanding BTF amount
Press 3 - For transaction details
Press 4 - For BTF settlements and pay orders
Press 5 - For BTF linked account balance
Press 6 - For a statement request
Press 7 - For a cheque book request of your linked account
Press 2 - For Personal Installment Loan services
Press 3 - For Home Finance services |
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| Press 4 for ATM or Debit
Card services |
Press 1 - For balance inquiry
Press 2 - For transaction details
Press 3 - For a statement Request
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| Press 5 to make a Utility
Bill Payment |
Press 1 - For PTCL Phone Bill Payment
Press 2 - For Mobile Bill Payment
Press 3 - For Sui Northern Gas Company Bill Payment |
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| Press 6 to generate a
PIN |
Press 1 - To generate a new ATM Card PIN
Press 2 - To generate a new SMS PIN |
Step 1 Enter New 4 digit PIN (a 4 digit number that you can remember
easily)
Step 2 Re-enter the same new 4 digit PIN to confirm |
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| Press 7 to change your
PIN |
Press 1 - To change your existing TPIN
Press 2 - To change your existing ATM Card PIN
Press 3 - To change your existing SMS PIN |
Step 1 Enter Current 4-Digit PIN
Step 2 Enter New 4 digit PIN (4 digit number that you can remember
easily)
Step 3 Re-enter the same new 4 digit PIN to confirm |
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For more infromation about our products and services, please call our Customer Interaction Centre at 111-06-06-06
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