RBS ™ The Royal Bank of Scotland - Make it happen ™
Press 1 for Credit Card services

Press 1 - For balance inquiry
Press 2 - For payment inquiry
Press 3 - For Credit Card bill payment
Press 4 - For Utility Bill payment using your Credit Card
Press 5 - For transaction details
Press 6 - For Perfect Rewards inquiry
Press 7 - For a statement request

Press 2 for Deposit Account services

Press 1 - For balance inquiry
Press 2 - For transaction details
Press 3 - For Funds Transfer
Press 4 - For a statement request
Press 5 - For a cheque book request

Press 3 for Loan Account services

Press 1 - For BTF Services
Press 1 - For available BTF limit
Press 2 - For outstanding BTF amount
Press 3 - For transaction details
Press 4 - For BTF settlements and pay orders
Press 5 - For BTF linked account balance
Press 6 - For a statement request
Press 7 - For a cheque book request of your linked account

Press 2 - For Personal Installment Loan services
Press 3 - For Home Finance services

Press 4 for ATM or Debit Card services

Press 1 - For balance inquiry
Press 2 - For transaction details
Press 3 - For a statement Request

Press 5 to make a Utility Bill Payment

Press 1 - For PTCL Phone Bill Payment
Press 2 - For Mobile Bill Payment
Press 3 - For Sui Northern Gas Company Bill Payment

Press 6 to generate a PIN

Press 1 - To generate a new ATM Card PIN
Press 2 - To generate a new SMS PIN

Step 1 Enter New 4 digit PIN (a 4 digit number that you can remember easily)
Step 2 Re-enter the same new 4 digit PIN to confirm

Press 7 to change your PIN

Press 1 - To change your existing TPIN
Press 2 - To change your existing ATM Card PIN
Press 3 - To change your existing SMS PIN

Step 1 Enter Current 4-Digit PIN
Step 2 Enter New 4 digit PIN (4 digit number that you can remember easily)
Step 3 Re-enter the same new 4 digit PIN to confirm

 

     Quick Access

    

Standard Keys
Press 8
To go back to the Previous Menu
Press 9
To go back to the Main Menu
Press 0
To talk to a Phone Banking Officer Hang up or press * to terminate your call at any time
 

The Royal Bank of Scotland © 2008